Personal data charter
La Sanguine Hotel **
I. GENERAL INFORMATION
The Charter below details the policy of Hôtel La Sanguine (hereinafter "the Hotel") in terms of the protection of personal data.
This Charter applies to all information, personal data provided by you, or collected during your stay in the Hotel or during your browsing on the website www.hotelLa Sanguine.com (hereinafter referred to as the "Site ").
Through the Site, the Hotel may collect the personal data of any person sending a question to the hotel via the "Contact" section of the Site or making a reservation online at www.hotelLa Sanguine.com. Any information of a personal nature that you may need to transmit to the Hotel is subject to the provisions of Law n ° 78-17 Informatique et Libertés of January 6, 1978 (amended) and to European regulations on the protection of personal data. .
II. YOUR RIGHTS
You have a right of access, rectification, erasure, opposition to processing, limitation of processing, portability of data concerning him, withdrawal at any time of his consent to the processing of his data based on his consent, to lodge a complaint with a supervisory authority, as well as the right to decide the fate of his personal data after death, which he can exercise at any time by sending a letter to the following address: Hôtel La Sanguine, 48 Boulevard de Port Royal, 75005 PARIS, FRANCE
III. PROCESSING OF PERSONAL DATA
3.1 Purposes of data collection
The collection of personal data allows the Hotel:
- respond to messages you send on the Site via the "Contact" section and provide you with information on hotel services;
- to allow you to book stays in the Hotel online or on site;
- manage your stay in the Hotels;
- to offer you the best possible experience and to guarantee you the same personalized service, today and in the future, during their stays in the Hotel;
- manage subscriptions and unsubscribe from the newsletter;
- after your prior agreement, to communicate to you information relating to the Hotel, its services, as well as commercial prospecting messages;
- manage accounting and financial issues and potential litigation.
The information essential to respond to your requests, such as last name, first name, address, email, are mentioned on the collection forms. If these fields are not completed, the Hotel will not be able to process requests.
3.2 Retention of personal data
The data is kept for a period that does not exceed the period necessary for the following purposes:
Customer data management:
- On an active database (immediately accessible): your data will be kept for the duration of the relationship and 5 years after the end of it.
Passport data will be kept for the duration of the stay.
- In archive database (limited access): data may be kept 5 years after the expiration of the data retention period in the active database.
At your request and after your prior consent, the passport data will be kept until the expiration of the validity date of the passport concerned.
Management of sensitive data:
- Your data will be kept for the duration of your stay. With your consent and for your convenience, your data will be kept for 5 years after your last stay at the Hotel.
Payment management:
- On an active basis: your payment data will be kept for the duration of the transaction. - - In archive database: at your request and after your prior agreement, payment data (excluding cryptogram) will be kept until the expiry of the validity date of the payment card or other means of payment.
Financial and accounting management:
- On an active basis: the data will be kept until the end of the financial year and approval of the accounts.
- In an archive database: the data will be kept for 10 years after the expiration of the data retention period in the active database.
Management of cookies and other tracers:
- Session cookies are kept for the duration of a session.
- Cookies and tracers subject to your consent are kept for 13 months from your consent.
- Cookies allowing the traceability of Internet users and IP addresses are kept for 13 months from the first visit.
Newsletter:
Your data will be kept as long as your subscription is active.
Business development :
Your data will be kept for 3 years after the last contact or without a response after two successive requests.
3.3 Data recipients
The recipients of your personal data are:
- The hosting provider of the online reservations site;
- E-commerce transaction management providers;
- Financial institutions and online payment providers.
The Hotel will not transmit your data to a third party unless:
- You have given your prior consent to the Hotel to share its data with this third party;
- The Hotel must share the data with this third party to provide the requested service or respond to your request;
- The Hotel is ordered by any competent authority (particularly judicial or administrative) to communicate the data in question to it.
All reservations will be stored on a dedicated server at the Hotel.
3.4 Data transfers abroad
The recipients of your data may be located abroad, including outside the European Economic Area. Any transfer of your data outside the European Economic Area is carried out subject to appropriate guarantees, in particular contractual, in accordance with the applicable regulations on the protection of personal data.
You can obtain a copy of the appropriate guarantees by sending a letter to the following address: Hôtel La Sanguine, 6 rue de Surène 75008 Paris, FRANCE, or to the following e-mail address: hotelsanguine@hotmail.com
3.5 Security and confidentiality of personal data
The Hotel has implemented state-of-the-art technical and organizational security measures, particularly with regard to the security of its information system. The hotel has made every effort to put in place all the necessary measures to preserve the confidentiality and security of your processed personal data and to prevent it from being altered, damaged, destroyed or accessed by unauthorized third parties.
When making reservations and in order to participate in the Hotel's security policy, you must enter a password associated with a customer account, which will be strictly personal to you.
IV. PAYMENT SECURITY
Payments made by credit card will be made through a secure system that uses the SSL (Secure Socket Layer) protocol so that the information transmitted is encrypted by software and that no third party can read it during of transport on the network.